Frequently Asked Questions

How do I join as a supplier?

Ship your products or equipment to our 3PL, and we'll list and sell them via Cocoa-Craft. Payment happens after each sale.

What is dropshipping?

Products are stored in our 3PL warehouse and shipped directly to customers when orders are placed—no extra logistics from your side.

What’s the benefit of using Cocoa-Craft vs. doing it myself?

You get distribution, storage, fulfillment, and marketplace visibility without infrastructure investment.

Which geographies do you ship to?

Initially, we ship within the U.S.; international shipping is coming soon—contact us for details.

Who can I contact for support?

Email support@cocoa-craft.com or call +1 (770) 555-1234.