CocoaCraft + CocoaTown
Guided onboarding for CocoaTown equipment customers.
Turn CocoaTown product manuals into a practical setup path: receiving inspection, model-specific setup, first-use checks, operating notes, troubleshooting, and recipe guidance.
12
Mapped CocoaTown product paths
10
Manual references connected to onboarding
11
Knowledge base articles drafted
QR onboarding path
One scan sends CocoaTown customers to the guided setup flow.
The QR code points to the short CocoaCraft visit route, which then tracks the scan and routes the customer into CocoaTown-specific onboarding. The printed QR can stay the same while the destination experience improves over time.
Printed QR destination
/visit/ct
Customer destination
/partners/cocoatown/onboarding
CocoaTown guided onboarding
Use this QR on printed inserts, package sheets, and partner handouts.
Why this matters
This is not just a manual library.
CocoaCraft should help customers succeed with the exact equipment they purchased. The customer does not need to hunt through disconnected PDFs, policies, and process advice. The site should guide them through the right path for their machine.
Customer path
Choose the exact CocoaTown product purchased
Confirm receiving inspection and shipping damage checks
Review package contents, manual requirements, and setup notes
Run first-use checks before processing cocoa or chocolate
Move into recipe, process, maintenance, and support guidance
Equipment coverage
Product-specific onboarding paths.
The first pass covers the CocoaTown products and manuals already mapped in Drive. Each card can become a deeper product workspace later.
melanger
CocoaT 12SL/SLTA
Small-scale CocoaTown melanger for refining cocoa nibs into chocolate liquor and developing recipes.
Open onboarding path
melanger
ALPHA 12 Melanger
ALPHA 12 / ECGC 12SQSS melanger for small-batch chocolate refining.
Open onboarding path
melanger
ALPHA 100
Larger CocoaTown grinder/melanger package with preinstallation and control panel documentation.
Open onboarding path
roaster
CocoaT Jr Roaster PI
CocoaTown junior roaster package for small-scale bean roasting.
Open onboarding path
cracker
CocoaT Power Cracker
Powered cracker used to crack roasted cocoa beans before winnowing.
Open onboarding path
cooling
CocoaT Cooling Tray - Micro
Micro cooling tray for managing temperature after roasting or during small-batch workflows.
Open onboarding path
winnower
CocoaT Deluxe Winnower
Tabletop winnower for separating nibs from husk after cracking.
Open onboarding path
control panel
Control Panel For Alpha 100
Control panel package for ALPHA / ECGC grinder process control.
Open onboarding path
temperer
SAGA5 Temperer
Tempering machine for finishing chocolate after refining and conching.
Open onboarding path
Next layer
Turn support into guided process intelligence.
The first version is static and safe. The next version can connect selected equipment to the recipe builder, recommended accessories, maintenance reminders, and support tickets.