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CocoaCraft training • interactive lesson

NCR approval and lot release

Learn the decisions behind a nonconformance, not just where to click. Follow seven steps, answer a quick check at each stage, and use the linked fictional NCR record to see how the details fit together.

Fictional case: Sierra Verde Cooperative · 420 kg · moisture 8.7% versus 8.0% maximum

Training only. The sample contains simulated suppliers, checks and approvals. It does not modify real supplier records, NCRs or shipment permissions. Real NCR workspace →

Step 1 of 7 · Buyer quality

Recognize the inspection failure

What to do

Compare 8.7% measured moisture with the 8.0% maximum. Record the affected lot and open its NCR.

Why it matters

The supplier's monthly score does not override a failed lot-level acceptance criterion.

Knowledge check

Should a high supplier rating automatically release this failed lot?