Maker Workshop · Customer portal

Customer Workspace

Give each customer a clean, professional portal for every batch—without adding another system. Share live batch status, recipe snapshots, and delivery details so partners never have to chase updates by email.

A shared home for every project

Each customer gets a dedicated workspace tied directly to your production data. You control what they see, and they always see the latest version—no more scattered threads or spreadsheets.

Batch overview

Show current and past batches with high-level status so customers can self-serve updates.

Recipe snapshots

Share a simplified view of each batch’s recipe without exposing your full formulations.

Document library

Attach COAs, spec sheets, packaging proofs, and shipping documents in one place.

Secure access controls

Grant and revoke access by email. Customers only see the projects that belong to them.

Powered by your Chocolate Lab data

Every batch and recipe you build in Chocolate Lab can be surfaced here. Select which batches are customer-visible, keep internal notes private, and let CocoaCraft handle the rest.

Available with Maker Workshop

Customer Workspace is part of the Maker Workshop tier and is not included in standalone Chocolate Lab plans. Upgrade to Maker Workshop to unlock Customer Workspace, Marketing Hub, and Data Analytics together.